Effective Date: 01/15/2025
At USAWheels, protecting your privacy is a top priority. This privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the practices described below.
Information Collection
We collect personal information when you:
The information we collect may include your:
Use of Collected Information
We use the information you provide to:
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Build and maintain your account
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Process your transactions and orders
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Improve customer service and respond to inquiries
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Send marketing emails to newsletter subscribers, which include offers, deals, and coupon codes (you can unsubscribe at any time)
- Conduct site analytics and enhance your browsing experience
We do not sell, trade, or transfer your personal information to outside parties, except for trusted third parties who assist in operating our website, processing payments, and delivering your orders. These parties are bound by confidentiality agreements and are only permitted to use your data for business-related purposes.
Data Protection
Your personal information is protected through the following measures:
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Encryption: We use Secure Sockets Layer (SSL) encryption to protect sensitive information during transmission.
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Secure Servers: All transactions are processed through secure servers to ensure confidentiality.
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Security Audits: Regular security audits and vulnerability assessments are performed to address potential threats.
- Restricted Access: Only authorized personnel with strict confidentiality protocols can access your personal data.
Cookie Policy and Tracking Technologies
By using our site, you agree to the use of cookies and similar tracking technologies for:
You can control the use of cookies via your browser settings. To opt out of interest-based advertising, visit the Network Advertising Initiative at networkadvertising.org/choices or manage ad settings when prompted.
Communication Channels
We protect your information across all communication channels:
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Email: We send order confirmations, and updates to all customers who placed an order with us. Also, we send marketing emails with offers and deals to newsletter subscribers. You can unsubscribe from promotional emails by following the link provided in the email or contacting our team.
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Phone Calls: Used to assist with orders or inquiries.
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Live Chat: A secure platform for customer service interactions.
- Social Media: We engage through official social channels, offering promotions and giveaways.
Draw-Based Promotions and Giveaways
USAWheels may run draw-based promotions and giveaways via our website and social media platforms. These contests will be open to U.S. residents and conducted in accordance with U.S. laws and regulations. In line with contest laws in the U.S., we ensure that these giveaways involve elements of skill to avoid being classified as purely chance-based.
Participants may be required to answer a skill-testing question or perform an action to qualify for entry. All draws are conducted fairly, and winners’ names (first name, last initial) may be published with their consent, in line with our privacy policy. We also maintain records of all draws to ensure transparency and legitimacy.
Prizes awarded in these contests are non-transferable, non-refundable, and cannot be exchanged for cash. We comply with all U.S. legal standards to ensure fairness and legal compliance in all promotional activities.
Behavioral Targeting and Retargeting
We may work with third-party advertising networks to display ads based on your activities on USAWheels.com and other websites. These third parties may use cookies and similar technologies to collect information about your browsing behavior. You can opt out of targeted ads through the Digital Advertising Alliance (DAA) at optout.aboutads.info.
Customer Privacy Rights
You have the right to access, update, or delete your personal information. To exercise any of these rights, please submit a verifiable request to our customer service team at sales@usawheels.com. We will respond within 45 days, as required by law.
Third-Party Service Providers
We work with trusted third-party service providers, including:
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Payment processors
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Shipping companies
- Feedback and live chat platforms
These providers are required to use your personal information only for the purposes of providing their services to USAWheels.
Legal Disclosures
USAWheels may disclose personal information if required by law, such as in response to a court order, or to protect our rights or safety. In the event of a merger or acquisition, your data may be transferred to the new entity, with the same privacy protections applied.
Testimonials and Social Media
We may display customer testimonials on our website, with your consent. If you wish to update or remove a testimonial, please contact us at sales@usawheels.com.
Our website also features social media tools, such as the Facebook “Like” button. These features may collect your IP address and track your activities on our site. Your interactions are governed by the respective social media platform’s privacy policy.
Data Retention
We retain your personal information for as long as necessary to provide services or comply with legal obligations. To delete your account or request the removal of your data, contact us at sales@usawheels.com.
Changes to This Privacy Policy
USAWheels reserves the right to modify this privacy policy at any time. Any significant changes will be posted on this page, and we will notify you via email or with a prominent notice on our website. Please review this policy regularly to stay informed.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
USAWheels
750 N San Vicente Blvd, Suite 800 West
Los Angeles, CA 90069
Email: sales@usawheels.com
Phone: (800) 4040 160
